2101 Privacy Policy — How Your Information Is Protected
Your privacy is our priority at 2101. This policy explains what data we collect, how we use it, and how you stay in control.
1What Data We Collect
- Full name, email address, and date of birth — provided at registration.
- Mobile number — used for verification.
- Identity verification documents (where applicable) — for verification of large transactions.
- BKash or Nagad number — for processing deposits and withdrawals.
- Transaction amount (BDT / ৳) and date.
- Partial bank account details — full card numbers are never stored.
- IP address and approximate location.
- Browser type, version, and operating system.
- Device ID — used for fraud prevention.
- Pages visited, time spent, and games played.
- Login time and activity logs.
- Session cookies — to maintain login state; analytics cookies — to improve the platform.
2Purpose of Data Use
2101 uses collected information solely for the following purposes:
- Account Management: Registration, login, password recovery, and account verification.
- Payment Processing: Processing BDT deposits and withdrawals securely.
- Service Improvement: Analysing user experience to improve the platform.
- Fraud Prevention: Detecting and preventing suspicious activity.
- Legal Obligation: Compliance with Bangladesh laws and regulatory requirements.
- Contact: Customer support, important notifications, and promotional updates (with consent only).
3Data Storage, Security & Third Parties
All data at 2101 is transmitted and stored using SSL encryption. Passwords are hashed and never stored in plain text. Data is protected through server firewalls and regular security audits.
2101 does not sell user data to third parties for commercial purposes. Only the information required for payment processing is shared with trusted payment gateways. Data may be disclosed to authorities when required by law or court order.
৪User Rights
Every user at 2101 has the following rights over their personal data:
You can request a copy of the information 2101 holds about you at any time.
If any of your information is incorrect, you can request a correction through our support team.
After account closure, you may request deletion of any data held beyond legal obligations.
To exercise any of these rights, contact us directly at [email protected]. We aim to respond as quickly as possible — typically within 7 business days.
৫Cookie & Tracking Policy
2101 uses cookies to keep the platform running smoothly. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookie | Keeping you logged in | Ends when browser is closed |
| Persistent Cookie | Remembering preferred language and settings | Up to 1 year |
| Analytics Cookies | Analysing page views and usage patterns | 90 days |
You can block or delete cookies through your browser settings, though this may limit certain platform functionality.
৬Policy Updates & Contact
Policy Update Procedure
2101 reserves the right to update this Privacy Policy at any time. The "Last Updated" date at the top of the page will reflect any changes. For significant updates, a notification may be sent to your registered email. Continued use of the platform constitutes acceptance of the updated policy.
Contact Methods
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, contact us at [email protected]. For more information, visit our FAQ View or Terms & Conditions Read.